Your privacy is not something we take lightly. This document clearly explains what information we collect, why we need it, and how we keep it safe under rtzz's care.
Updated: 1 January 2026Note: This Privacy Policy applies to all users who access or register an account on the rtzz platform through our website or mobile app. By using rtzz services, you agree to the terms set out in this document.
When you register or use the rtzz platform, we collect several types of information. Each piece of information collected has a clear purpose and is never collected excessively.
| Information Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Information | Bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Technical Information | IP address, device type, operating system, browser | Security, fraud detection, technical support |
| Usage Information | Game logs, betting history, login sessions | Platform improvement, legal compliance |
We do not collect sensitive information such as biometric data, political views, or religious beliefs unless required by applicable law. All information you provide when registering an account must be accurate and truthful.
The data we collect is used solely for purposes related to the operation of the rtzz platform and legal requirements. The following are the primary uses of your information:
We do not use your data for third-party marketing purposes. Any promotional communications from rtzz relate only to our own platform offers and updates, and you may unsubscribe at any time.
Rtzz processes your personal data on valid legal grounds. Depending on the type of information and its purpose, the legal bases we rely on are:
Rtzz does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited circumstances where we may share your information:
All third parties we work with are bound by confidentiality and data protection agreements. They are only permitted to use your information for agreed purposes and may not use it for any other reason.
Rtzz takes data security seriously because we know your trust depends on how well we protect your information. Here are the measures we have in place:
While we take all reasonable steps to protect your data, no system can guarantee 100% security. In the event of a data breach affecting your personal information, we will notify you within a reasonable timeframe as required by law.
Rtzz does not retain your data indefinitely. Retention periods depend on the type of information and applicable legal requirements:
When the retention period expires and there is no legal requirement to keep the data, we will securely delete it using methods that ensure it cannot be recovered.
As an rtzz member, you have certain rights regarding your personal information. We fully respect these rights and will respond to any request within 30 business days:
Rtzz uses cookies and similar tracking technologies to enhance your experience on our platform. There are several types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the rtzz platform. By continuing to use our platform after seeing the cookie notification, you agree to the use of cookies as described above.
In the course of its operations, rtzz may transfer your personal data to servers located outside Malaysia. This occurs primarily for cloud infrastructure and international payment processing purposes.
Every international data transfer is carried out with adequate safeguards, including:
We ensure that the level of data protection you enjoy under this Privacy Policy is not reduced even when your data is processed outside Malaysia.
Rtzz may update this Privacy Policy from time to time to reflect changes in our practices, legal developments, or service improvements. The "Updated" date at the top of this page will always show the latest version.
If there are material changes — meaning changes that significantly alter how we use or protect your data — we will notify you via an in-platform notification or your registered email at least 14 days before the changes take effect.
Continued use of the rtzz platform after the effective date of any changes means you have accepted the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how rtzz handles your personal data, we encourage you to reach out to us directly:
Our privacy team will respond to all data-related enquiries within 48 hours. For formal requests such as data access, correction, or deletion, we aim to complete them within 30 business days.
Privacy is not merely a legal obligation for us — it is a core value that shapes how we build and operate this platform.
All data transmitted between your device and the rtzz platform is encrypted using 256-bit SSL — the same technology used by leading financial institutions in Malaysia.
Your information will never be sold, rented, or shared with advertisers or third-party marketers for promotional purposes. This is our non-negotiable promise.
Rtzz only collects information that is strictly necessary to operate the platform. We do not request irrelevant data or collect more than what is needed.
You have the right to know what we do with your data — and this document is our commitment to transparency. No hidden data use or undisclosed purposes.
Any request relating to your data rights — access, correction, or deletion — will be processed within 30 business days. No bureaucracy, no wasted time.
Rtzz actively monitors data protection law developments and updates our policies and practices proactively — not just in response to being required to do so.