Rtzz believes gambling should be enjoyable entertainment, not a burden. We provide the tools, guidance, and support you need to keep your gaming experience positive and in control.
Responsible gaming means staying in control of your gambling activity — knowing the limits you set, knowing when to stop, and knowing how to get help when you need it. It's not about avoiding the game entirely, but about playing in a way that doesn't harm yourself or the people you care about.
Most people who play at rtzz do so purely for entertainment — they enjoy the fun of the games, the adrenaline of Sports Betting, and the excitement of Live Casino tables. This is all healthy and normal use. Problems arise when the line between entertainment and dependency begins to blur.
Rtzz takes this responsibility very seriously. From day one of operations, we have invested in systems, teams, and tools specifically designed to help our members stay in control — not because we are required to, but because we genuinely care about our users' well-being.
Remember: Gambling should feel enjoyable. When it starts to feel like stress or obligation, that is a sign you need to take a break and reassess.
Decide how much you are willing to lose before starting a session. Think of it like paying for entertainment — not an investment that must return a profit.
Use a clock or timer to remind yourself. Long play sessions impair judgment and lead to poorer decisions.
Trying to "chase back" lost money is one of the most dangerous patterns. If you lose, accept the outcome and stop for the day.
Decisions made when angry, sad, stressed, or under the influence of alcohol often lead to regret. Only play when you are in a calm state of mind.
The rtzz platform provides deposit limits, loss limits, time limits, and self-exclusion options. Use these tools proactively — not only when a problem has already surfaced.
All these tools are free, easy to use, and accessible directly from your account. Contact our Live Chat support to activate any of them.
Set the maximum deposit amount for a period of your choice. Once the limit is reached, our system will decline any additional deposits until the next period begins. This limit takes effect immediately upon being set, but a 24-hour processing period applies to any limit increases.
Set the maximum net loss amount you are willing to absorb in a day, week, or month. Once you reach this limit, the platform will block any further wagering until the limit period resets. This is the most powerful tool available for managing your gaming budget.
Set a time limit for your playing sessions. rtzz will display a notification when you are approaching your set time limit, and will automatically end the session once it is reached. You can also set recurring hourly reminders while you play.
Need a breather? Freeze your account for a period of your choice — 24 hours, 7 days, 30 days, 90 days, 6 months, or up to 5 years. During the break, you cannot log in or make any deposits. Any existing balance can be withdrawn once the break period ends.
If you feel that gambling has become a serious problem, you may apply for permanent exclusion from the rtzz platform. Once activated, your account will be permanently closed and we will not accept any requests to reopen it. Any remaining balance will be returned to you.
Rtzz provides a self-assessment questionnaire to help you honestly evaluate whether your gambling habits are still under control. The questionnaire is fully confidential and designed to help you make an objective assessment of your relationship with gambling.
Problem gambling rarely appears out of nowhere. It develops gradually, and recognising the early signs is the most important step toward getting help at the right time.
Here are some questions you can ask yourself. If you answer "yes" to three or more of them, we encourage you to reach out to the rtzz support team or use the self-control tools we provide.
Remember: Acknowledging that you may have a problem is a sign of strength, not weakness. rtzz and our support team are here to help, without any judgment.
You frequently play with money that should be used for essential needs such as rent, bills, or food.
You often try to "chase back" money you have lost by continuing to bet in larger amounts.
You lie to family members or friends about how much time or money you spend on gambling.
You feel restless, irritable, or on edge when you are unable to gamble for a period of time.
Gambling has affected your relationship with family, friends, or your work performance.
You have borrowed money or sold belongings to fund your gambling.
You feel like you cannot stop even when you want to, or you have tried to stop multiple times but failed.
You use gambling as a way to escape stress, anxiety, or personal problems.
Responsible gaming isn't just a slogan at rtzz — it's an operating principle that shapes every decision we make.
All new accounts go through strict KYC age verification. rtzz does not permit any individual under the age of 18 to register or use our platform, and we actively monitor for signs that an account may be used by a minor.
Rtzz uses a monitoring system that analyses betting patterns in real time. When the system detects a suspicious pattern — such as rapidly escalating bets following a significant loss — our team will proactively reach out to the member in question.
The rtzz customer support team is specifically trained to recognise signs of problem gambling and to respond with empathy and without judgment. They know how to provide accurate information and refer members to appropriate help resources.
Rtzz does not send promotional offers or bonuses to members who are currently in a self-exclusion period, have activated strict limits, or have expressed concerns about their playing habits. Your safety takes priority over our business revenue.
The rtzz Live Chat team does more than resolve technical issues — they are also trained to provide initial support to members who may be struggling with their gambling habits, and to refer them to appropriate professionals when needed.
Every rtzz member can request a full activity report for their account — including deposit history, withdrawals, wins, losses, and time spent on the platform. This transparency helps you make an objective assessment of your playing habits.
Not sure about something? Here are answers to the questions we receive most often from members on the topic of responsible gaming.
Still have questions? Contact our support team via FAQ page or 24/7 Live Chat.